REF-2041
2 bed · Calle Ibiza
€395,000
Matches 4 of 4
Step 1 of 6
Start with the buyers you are about to lose.
Retiro Homes · synthetic agency
Good morning, Lucía
14
stalled buyers
5
due today
3
new matches
Recover first
Live todayRanked by buying intent, time without a reply and fresh reasons to write.
Why-now signals
RoadmapMarc Puig Today New listing matches his saved search Fotocasa → WhatsApp
3 bedrooms · Chamberí · up to €520,000. REF-2093 was listed today at €505,000.
Suggested next action: Send the listing with two viewing slots.
This demo walks through the full flow with Elena.
Sofía Romero Today Voice note unanswered for 2 days WhatsApp
AI transcript: “Hi, does the Goya penthouse allow pets? We have a small dog…”
Suggested next action: Confirm the pet policy with the owner, then reply.
This demo walks through the full flow with Elena.
James Walker Today Price drop on a flat he saved: −€15,000 Website form → WhatsApp
Relocating from London · writes in English · mortgage in progress.
Suggested next action: Share the new price and offer a video viewing.
This demo walks through the full flow with Elena.
+ 10 more buyers in the queue
Carlos M. opted out on 28 Sep. OliviaFlow will not prepare messages for him.
EG
Elena García
WhatsApp · started from an Idealista inquiry
24 Sep
Hola, he visto en Idealista el piso de dos dormitorios de la calle Ibiza. ¿Sigue disponible?19:12
¡Hola Elena! Sí, sigue disponible. ¿Qué zona y presupuesto estáis buscando?19:40 ✓✓
Voice note · 0:38
AI transcript: Buscamos dos dormitorios por Retiro o Ibiza, hasta unos 420.000 €. Tenemos la hipoteca preaprobada y solo podemos ver pisos después de las seis.
26 Sep
Seguimos interesados. ¿Podríamos visitarlo después del trabajo esta semana?18:47
No reply for 9 days
Today
Elena is typing…
¡Hola Lucía! Jueves a las 19:00 perfecto. ¿Podemos ver también el de Menéndez Pelayo?09:31
OliviaFlow detected
RoadmapElena accepted Thursday 19:00 and asked to see REF-2077 as well.
Viewing booked
Thursday 19:00 · Calle Ibiza (REF-2041) and Menéndez Pelayo (REF-2077) · with Lucía
Live todayOutcome recorded: viewing booked, confirmed by Lucía.
Simulated. WhatsApp is not connected in this demo.
AI brief
Coming nextBuying intent: high
- 2 bedrooms · Retiro or IbizaVoice note · 24 Sep
- Budget up to €420,000Voice note · 24 Sep
- Mortgage pre-approvedVoice note · 24 Sep
- Can only visit after 18:00Voice note · 24 Sep
- Asked for a viewing; nobody answeredMessage · 26 Sep
Matching listings
Roadmap
REF-2077
2 bed + terrace · Menéndez Pelayo
€415,000
Matches 4 of 4 · new
Review the exact message
To Elena García · WhatsApp
Version 1
Needs approval
Coming next
AI draft from the conversation, today's listings and Lucía's calendar
Hola Elena, perdona la demora. El piso de la calle Ibiza sigue disponible y además ha entrado uno en Menéndez Pelayo con terraza (415.000 €) que encaja con lo que buscáis. ¿Os viene bien verlos el miércoles a las 18:30 o el jueves a las 19:00?
Edited. This new version needs a fresh approval.
Grounded in
REF-2041 · available today
REF-2077 · €415,000
Lucía's calendar · Wed 18:30, Thu 19:00
Checks before sending
- Permission on record: Elena asked about this listing on 24 Sep · no opt-out
- Follow-up 1 of a maximum of 2
- Prices and availability match today's listings
- Outside WhatsApp's 24-hour window: goes through an approved template
- Inside business hours (09:00–21:00)
Live today
This week at Retiro Homes
Live todaySynthetic numbers that show the report. A pilot measures real ones against a holdout group we do not contact.
14
Stalled buyers reviewed
9
Approved follow-ups sent
6
Buyers replied
3
Viewings booked
1
Opt-out honored
3 h
Median time to follow-up
Before: 4 days
From stalled to viewing
Reviewed
14
Sent
9
Replied
6
Viewing
3
Audit trail · Elena García
- 09:02Lucía opened the conversation as owner
- 09:04AI draft v1 prepared from 3 sources
- 09:05Lucía edited the draft → v2
- 09:06Lucía approved v2 and sent it
- 09:31Elena replied
- 09:33Viewing booked, confirmed by Lucía
Supervised autopilot
RoadmapRules prepare the work. A person approves every message until the agency decides otherwise.
-
Buyer silent 3 days after asking for a viewing
→ Draft a follow-up for the owner
Off
-
A new listing matches a buyer's search
→ Draft a message with the listing and two slots
Off
-
Price drop on a listing the buyer asked about
→ Notify the owner with a ready draft
Off
-
Buyer sends a voice note
→ Transcribe it and summarize the request
Off
Auto-send unlocks only after pilot evidence and the agency's decision.
Guardrails that always apply
- Stop immediately on opt-out
- Maximum 2 follow-ups per buyer
- Quiet hours 21:00–09:00
- Hand off to a person on complaints or negative tone
- Cancel queued drafts when an agent replies from the WhatsApp app
- Disclose AI when a buyer talks to an assistant
Want to try this with your agency?
Ask for a short conversation. We are shaping the first connected pilot with a few small agencies.
Request a conversationSynthetic data only. Do not enter real customer data. WhatsApp is not connected and no message leaves this page.